On How NOT to Request Attention on the Internet

December 9, 2009

One of the first marketing mistakes I ever made happened early. It had to do with this blog, Post Haste. And, it had to do with my naivety in regards to other people’s time.

I had convinced our partners that we should develop a company blog. Very few other marketing agencies in our area had blogs, and it was time to take a dive into the ever-expanding world of Internet marketing and social media.

Searching for an audience – and looking forward to a jaunty dialog with our naturally intelligent readers – I developed a “Look At What We’ve Done!” e-mail. I sent it to every marketing and advertising blogger I could find. I said, essentially, why I thought our blog was great.

I gave them a look at something new. But I failed on one major level.

I never told them why it mattered to them.

Of the 100+ e-mails I sent out, I received only a handful back. Some were congratulatory. Some were dismissive.

One really stood out. The name doesn’t matter – I can’t remember it, anyway – but the tone was distinct.

It chastised me for asking people to care without offering a benefit. It hounded me for blindly grasping for attention - not by participation and discourse, or by giving anything of substance (because, at this time, there was very little on the blog), but by the assumption that I deserved it.

It taught me an important lesson: no one cares until you give a reason to care.

Fast forward to today.

A magazine I’ve never heard of sends me an e-mail. They assume I’m willing to help them pre-promote an upcoming issue. They open with a salutation of “Dear Blogger.” There is no mention of what I’m getting out of the deal, or why I should care.

I see this e-mail, and I see a little of myself that first time around, when I was promoting Post Haste by sidestepping relationships and blindly throwing darts, hoping some would stick.

It’s the same as sending out press releases that make more work for a journalist, or – even worse – assume a store promotion is real news.

It’s the same as blanket spamming a thousand Twitter users with a new e-commerce site.

It’s the same as knocking on my door, asking me to tell all of my friends about your product, and then leaving without even acknowledging my time.

And I know from experience. It’s not impressive. And it doesn’t work.

By Corey

Filed Under Technology, Marketing, Post Haste, Criticism

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