Being a Realtor on the Web

February 23, 2010

Let’s face it. Choosing a Realtor can be scary.

A lot needs to happen in selling and buying a house, and that puts a lot of responsibility – and therefore, a lot of trust – into the Realtor/homeowner relationship. Trust that needs to be earned. Trust that can’t be forgotten.

Which means, often, homeowners are on the defensive when it comes to buying or selling. They don’t have time to set up meetings with prospective Realtors, listen to presentations and choose. And often, questions arise before the Realtor is even chosen. What will stop my house from being sold? What do I need to do to prepare? Should I even sell?

For that reason, Realtors are taking to new ways of getting their positioning statement public in more non-traditional ways. We are happy to help one local Realtor – Tony Ratchford – in this very thing.

The concept: offer a seminar on selling a home on the potential seller’s time. Instead of setting up an appointment, coordinating schedules and arriving in person, Tony and his team developed a short video that highlights the needs for selling a home – and the benefits of doing so with Tony.

It’s simple: request a password, view the video, and proceed from there – which, coincidentally can all be handled on the same site. What’s your house worth? What homes are on the market? What resources are available in the community? It’s all one click away.

Fully automating the Realtor/homeowner relationship while still reaching out for a personal touch. It’s the best of both worlds, and it’s the future of buying and selling homes.

Check out the site for yourself at www.WhyHomesDontSell.com.

By Corey

Filed Under Advertising, Technology, Marketing, Design, HenkinSchultz

On Deadlines

February 18, 2010

South Dakota State University Foundation Web siteDeadlines are the bane of a creative’s existence.

They signify a finish, a point at which the creative process stops and the technicalities begin. Everything leads to that deadline, and as time approaches, stress builds.

It’s the nature of the business. And it’s what makes a good number of us thrive.

Sometimes, our deadlines are far away. We’re afforded a large chunk of time with which to make magic happen. But most of the time, however, we’re on tight deadlines. Publications and print dates and special events and product launches are all tied to a specific date, and to that specific date our marketing and advertising materials must coincide.

Deadlines are a bane. But they’re also a framework and a promise.

So when a super hot job lands on our doorstep, sometimes there are only a few hours available to plan, design and implement. Take, for example, the case of a recent Web project we handled for the South Dakota State University Foundation.

With site design approved on Tuesday, there was but a crazy overnight coding session holding it back from getting to them by Wednesday. And it was done. Four days later, after content was entered, the site was live.

What what?

Listen, none of us want to work on midnight oil deadlines. But sometimes, they happen. And when they do, there’s a certain feeling of accomplishment – and dedication – that drives us to turn it around in an emergency.

It’s a deadline. They’re the bane of our existence. But, they’re also what makes the industry so exiting, and, in a way, what makes it so rewarding.

What what, indeed.

By Corey

Filed Under Advertising, Technology, The Process

That plane is really an infographic

February 4, 2010

Kulula Air

This airplane is really an infographic. And, for that, I salute Kulula Air (a low-fare, small airline out of South Africa), despite the fact that I’ll probably never get to fly on a single one of these planes.

From the Fast Company article:

With the help of local branding agency Atmosphere, Kulula launched this new look, called Flying 101. It’s more proof of the ubiquitous cool of infographics, I guess–everyone loves a good labeled diagram. And what a way to stand out on the tarmac, amidst South African Airways plain-Jane fleet: white, serifed type, and the most predictable logo possible, the South African flag.

They may not have Jet Blue or Southwest level service and support, but they certainly have an extra level of awesome. Nice work from Atmosphere.

(via/ Fast Company)

By Corey

Filed Under Advertising, Marketing, Design

Twitter as a commitment

February 2, 2010

Social media, social marketing, e-commerce, Web content, online anything, whatever you’re calling it today. The name doesn’t matter. No one cares about that.

The attention you give it, however, does matter.

Because we all know that every business is looking to jump full steam ahead into social media, regardless of need and viability, and we know that it’s totally the thing to do.

In many cases, that’s true. As long as you focus on the “to do” part of the equation. The “keeping up with it” portion.

An example, from right here in our dusty little village: The City of Sioux Falls, and its SiouxFallsSnow Twitter feed.

The goal of @SiouxFallsSnow is, naturally, to let people know when a Snow Alert has been announced, allowing residents to get their vehicles off of the roads and save them from possible ticketing.

Awesome idea. Seriously.

As long as you keep up, that is. Yesterday’s snow alert went silent on the Twitter feed. This morning, a “reminder” of the snow alert was posted. And, just 15 minutes later, a fellow ad twitterer, who relied on @SiouxFallsSnow for updates, was ticketed for being in a snow zone.

The issue: when you offer up a service – in this case, vowing to let people know when a Snow Alert has been announced – some people will keep you to your word. They will rely on your service. They will look to you for the information they need. And when it’s not delivered, they will wonder what happened, turn away and express frustration.

Nothing against @SiouxFallsSnow – on the contrary, I still think it’s a great idea. It’s just that this small incident highlights the importance of keeping up with a Twitter feed. Or a Facebook page. Or updating a Web site with new information. The content you offer doesn’t exist in a vacuum – it’s followed by real people, who look to you for information just as they would in real life.

It only takes one slip. From there, one errant situation. One frustrated follower. One mass message to the Twitterverse.

If you are going to promote social media or social marketing, make sure you’re doing it right. Similarly, if you are going to offer a service, even if it’s for free, make sure you back it up. Because whether you’re selling candy bars or letting us know about the snow alerts, we’re depending on you.

By Corey

Filed Under Technology, Marketing